Frequently Asked Questions

Check out our most frequently asked questions here! Still need help? Send over an email to help@goodwipes.com and we would be more than happy to assist you and your cutie booty!
  • goodwipes are premium, 100% ACTUALLY flushable wet wipe, for an actually clean bum.

  • Yes! We use a third party test lab to confirm they are actually flushable for well maintained septic and municipal wastewater systems according to the IWSFG (International Water Services Flushability Group), who are recognized as a leading industry standard for flushability.

    Additionally, all of our flushable wipes pass the Guidelines for Assessing the Flushability of Disposable Nonwoven Products (GD4), which are widely used through North America and Europe to assess flushability and to ensure that wipes are safe for sewer and septic systems. We take it very seriously.

    Our actually flushable wipes (™)  are 100% made with plant-based fibers and made to break down when flushed. It’s unfortunate that all flushable wipes are considered equal, and that they get such a bad rap! Only 1-2% of what has been found in sewer buildup from 4 separate forensic studies (across multiple cities/countries) has been flushable wipes. The real problems are other items that don’t break down, including paper towels, feminine hygiene products, baby wipes and all kinds of other NON-FLUSHABLE wipes.

     Of course, we do still recommend only flushing one wipe at a time, out of an abundance of caution. And if in doubt, throw it out!

  • 100% plant based fibers with a blend of pulp and viscose fibers. This is what allows them to be flushable. Compare to baby wipes which are made of long-fibers and oftentimes plastic, which is why baby wipes are NOT flushable!

  • Absolutely not! We love our furry friends, and we only test our products on humans :). In fact, we conduct clinical testing of our products on humans who self identify as having sensitive skin to ensure they are gentle for every body with a booty!

product + ingredients

  • Flushable Wipes Ingredients:
    Water, Glycerin, Aloe Barbadensis Leaf Extract, Chamomilla Recutita (Matricaria) Leaf Extract, Lavandula Angustifolia (Lavender) Flower Extract, Tocopheryl Acetate, Citric Acid, Sodium Citrate, Fragrance, Allantoin, Benzoic Acid, Dehydroacetic Acid, Disodium Cocoamphodiacetate, PEG-6 Caprylic/Capric Glycerides, Benzyl Alcohol

    Down There Wipes Ingredients:

    Water, Glycerin, Aloe Barbadensis Leaf Extract, Chamomilla Recutita (Matricaria) Leaf Extract, Lavandula Angustifolia (Lavender) Flower Extract, Tocopheryl Acetate, Citric Acid, Sodium Citrate, Fragrance, Allantoin, Benzoic Acid, Dehydroacetic Acid, Disodium Cocoamphodiacetate, PEG-6 Caprylic/Capric Glycerides, Benzyl Alcohol

    Down There Wash Ingredients:

    Aloe Barbadensis Leaf Juice, Water, Polysorbate 20, Cocamidopropyl Betaine, Lauryl Glucoside, Fragrance, Propanediol, Salvia Sclarea (Clary) Oil, Calendula Officinalis Flower Extract, Xanthan Gum, Citric Acid, Tocopherol, Potassium Sorbate, Hydroxyethylcellulose, Sodium Benzoate.

  • goodwipes come with a double moist-lock lid. Reseal the peel sticker and close the lid after each use to help prevent drying out. An unopened pack of goodwipes can remain moist for up to 2 years. Butt, we have a feeling you’ll use it up much faster than that 🙂.

  • goodwipes are soft and thick with just the right amount of moisture!

  • Yes!

  • We wipe big butts, and we cannot lie! goodwipes are extra-large to ensure full coverage and supreme foldability (40% larger than your average wipe!).

    • goodwipes 50 ct (at home): 6.25 x 8.25 in (51.56 square inches) each.
    • Travel Pack pouches: 5.75 × 7.5 in (43.1 square inches)
    • goodwipes Singles: 6.25 × 8.25 in (51.56 square inches)

    Because size matters ;)

  • Definitely not! You’ll feel perfect, clean and confident to take on the rest of your day.

  • The vagina (internal) is a magical self-cleaning machine, but the vulva (external) is a whole other thang? 

    Fyi - your average bar soaps & body washes generally have a pH of 9!! This is way too high for hoo ha town. The key is to match your vulva’s natural pH - which is typically between a 3.5 - 4.5! Our wipes are made to maintain this balance - hence, pH-balanced! 

  • NOPE! goodwipes are clinically proven to outclean TP! Many of our goodwipes community report that they are completely OFF toilet paper for good - and exclusively use goodwipes to wipe their booties, forever and ever 😀.

  • Absolutely NOT. Many consumers share that baby wipes leave them feeling soapy or wet down there. goodwipes will leave you feeling squeaky clean and fresh so you can feel good, wherever you are!

  • You know it! goodwipes are clinically tested and safe to use for sensitive skin! Thousands of consumers tell us that goodwipes are the only wipes they can use on their booties b/c it doesn’t sting or cause irritation like other wipes have in the past.

Orders & Shipping

  • We send your tracking number via email as soon as your order ships, so that you can check the status and see when it will arrive.

    We use USPS and UPS to ship all orders. If you need to make a change to your address, please contact our customer support team at help@goodwipes.com before your order ships and we would be happy to assist. 

  • Please contact us at help@goodwipes.com as soon as possible if you would like to cancel your order. Our fulfillment center processes orders quickly, so we can't guarantee the cancellation, but we'll do our best. 

  • Contact help@goodwipes.com immediately. In some cases, we may be able to change the address for you, if your order hasn't already been processed.  

  • If your shipment is held up with your carrier, it's best that you contact them directly, as they may need specific direction on where to deliver your order. In some cases, the carrier will need to update your address, which will result in an upcharge. goodwipes is not responsible for paying this upcharge. To avoid the upcharge, ask the carrier to hold the shipment at the nearest location for you to pick up. 

  • Please contact help@goodwipes.com and we will be happy to make things right! 

  • Yes, your subscription will renew automatically every 30 to 90 days, depending on the frequency you selected during your initial purchase. If you want to modify your subscription, please contact help@goodwipes.com. 

  • We currently only ship within the US :(

Wholesale + Events

  • Getting started with a wholesale order is as simple as sending over an email about your organization and how and where you plan on using and or selling goodwipes to help@goodwipes.com. 

  • We don’t offer goodwipes samples at this time. However, if you’re an organization or event looking for donations, please reach out to us through OnBrand! (CLICK HERE)

Get in Touch

  • We are located in Atlanta, GA, and everything ships out of our warehouse here!

  • Our Customer Support team is happy to assist with any additonal questions you may have! 

    For order, product and general customer information, please contact help@goodwipes.com.